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Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
Darmowa dostawa na terenie Polski od 600 zł
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  • Clothing
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      • Basic sweatshirts
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momonde.momonde.
Polish Złoty (PLN zł)

Change Your Region

You are currently shipping to Poland and your order will be billed in PLN zł.

  • Austria (EUR €)
  • Belgium (EUR €)
  • Bosnia & Herzegovina (BAM КМ)
  • Bulgaria (EUR €)
  • Croatia (EUR €)
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FAQ's - Najczęściej zadawane pytania

Order

How do I place an order?

To place an order, select the product in the right size and add it to your cart. Once you've added everything you'd like, click the cart icon in the top right corner, then click Proceed to checkout. Enter your delivery details, choose your shipping method and payment option. Once you've confirmed everything, click Place order – that's it.

Do I need an account to place an order?

No.
You can place an order without registering. Just enter your delivery details and pay – that's all.

How do I know my order has been received?

After placing your order, you'll receive an automatic confirmation to the email address you provided. The message will include your order number, a summary of your purchase, and your delivery details. If you don't see it – check your Spam or Promotions folder. If you're still unsure, write to us – we'll help.

I haven't received an order confirmation – what should I do?

First, check your Spam, Promotions or Other folder – our messages sometimes end up there by mistake. Also make sure you entered the correct email address when placing your order. If after a few minutes you still haven't received anything from us – get in touch. We'll check whether the order was registered correctly.

Can I cancel or change my order?

Yes, but only before we pass it to fulfilment. If you'd like to change or cancel – write to us as soon as possible after placing the order. Include your order number and describe exactly what you'd like to change. Once the parcel has been packed and dispatched, we're no longer able to make any changes.

Can I combine two orders into one?

If both orders were placed on the same day and neither has been packed yet – write to us as soon as possible. We'll check whether combining the shipments and refunding any excess delivery cost is possible. It's not always doable, but if we can – we will.

Can I change my delivery address after placing an order?

Yes, but only before the parcel has been dispatched. If you spot a mistake or need to update the address – write to us as soon as possible. Include your order number and the correct new address. Once the shipment has been handed to the courier, we're no longer able to make any changes.

Can I apply a discount code after completing my order?

Unfortunately not. Discount codes can only be applied during checkout – before payment. Once an order has been paid, the system no longer allows changes to the total. If you have a code and forget to use it – save it for your next order (as long as it's still active).

Where can I check the status of my order?

After placing your order, you'll receive a confirmation email along with a tracking link once the parcel has been dispatched. If you have an account with us, you can view your order history and statuses after logging in. Don't see any messages? Check your Spam folder or write to us – we'll help.

Will I receive an invoice?

By default, your proof of purchase is an electronic receipt, which we send to your email address after your order is placed and paid. If you'd like a company invoice, select the relevant option during checkout and fill in your company details. The invoice will be generated and sent automatically once payment is confirmed.

Why can't I place an order?

There can be several reasons – most commonly incorrect details, a missing payment or delivery method, or a temporary browser issue. It can also happen that a product sold out in the meantime and disappeared from your cart. In these situations, it's worth refreshing the page, trying again later, switching browsers, or clearing your browser cache. If the problem persists – take a screenshot and contact us. We'll help.

Can I place an order as a gift?

Of course. Just enter the recipient's address when placing the order. We don't include paper receipts in our parcels – the proof of purchase (electronic receipt or invoice) goes only to the email address provided. If you'd like, we can also add a short message from you – just mention it in the order notes.

Do you ship internationally?

Yes, we ship abroad too. When placing your order, select the relevant delivery country from the list – the system will automatically show available shipping options and costs. If your country isn't listed – contact us and we'll check individually whether we can fulfil the order.

Payments

What payment methods are available?

You can pay by fast online transfer via Przelewy24, by card (Visa, Mastercard, Maestro), BLIK, Apple Pay or Google Pay. We also offer PayPal and deferred payment via PayPo or Klarna. We don't accept cash on delivery – all orders are dispatched after payment.

Can I pay on delivery?

No. We don't offer cash on delivery – all orders must be paid online in advance. This allows us to prepare your parcel faster and more efficiently.

How does deferred payment work?

Deferred payment lets you order now and pay later – with no extra cost if you settle within the deadline. In our store you can use this option via PayPo and Klarna – just select the relevant payment method during checkout. It's a handy solution if you want to try on the clothes first or simply don't want to pay straight away.

How does PayPo work?

PayPo lets you place an order without paying upfront. After selecting PayPo at checkout, they cover the cost and you have 30 days to settle – with no extra fees if you pay on time. You can also spread the payment into instalments if you prefer. The whole process is fast, secure and takes place outside our store – no contract required.

How does Klarna work?

Klarna lets you pay up to 30 days after placing your order – with no extra cost, as long as you pay on time. Just select Klarna at checkout and confirm the transaction – no account or paperwork required. Klarna also offers instalment options – you'll find the details in your Klarna panel after the purchase is confirmed.

Can I pay by card?

Yes, you can pay by debit or credit card without any issues. We accept Visa, Mastercard and Maestro – both via fast transfer (Przelewy24) and through Shopify Payments. Card payment is fast, secure and processed instantly.

Can I pay with BLIK?

Yes. During checkout, select BLIK as your payment method. Enter the six-digit code in your banking app and confirm the transaction – payment will be processed instantly. It's one of the fastest and most convenient payment methods available.

Are payments secure?

Yes, all payments in our store are encrypted and processed through certified operators such as Przelewy24, Shopify Payments, PayPal, PayPo and Klarna. Your data is protected to the highest security standards, and we have no access to your card or account information. Shop with confidence – everything is under control.

My payment failed – what should I do?

If the transaction wasn't completed successfully, check that you have sufficient funds, that the details were entered correctly, and that your internet connection is stable. Sometimes simply refreshing the page or placing the order again will do the trick. If the problem persists, try a different payment method or contact us – we'll help find a solution.

Can I change my payment method after placing an order?

Unfortunately, it's not possible to change the payment method after placing an order. If the payment failed or was cancelled, place the order again and select your preferred method. The previous unpaid order will be cancelled automatically after a set period.

Will I receive payment confirmation?

Yes. Once payment is complete, you'll receive an automatic confirmation to your email address. If you chose a deferred payment option (e.g. PayPo or Klarna), the confirmation may come directly from the payment provider. If you don't receive anything – check your Spam folder or write to us.

I have a payment problem – who should I contact?

If you're having a payment issue in our store, first check whether an error message appeared and that all details were entered correctly. For technical issues with Przelewy24, PayPal, PayPo or Klarna – you can contact their support teams directly using the contact details on their websites. If something isn't working on our end, or you're not sure what went wrong – write to us. We'll check and help as quickly as we can.

Delivery

What delivery options are available?

Orders within Poland are shipped via:

InPost – to a parcel locker or by courier to your address,

DPD – by courier or to a pick-up point (DPD Pickup).

International orders within the European Union are shipped via DPD courier.

All parcels are carefully prepared and dispatched from our fulfilment warehouse.

How much does delivery cost?

Delivery costs depend on the shipping method and country. Exact prices will appear automatically during checkout – after you enter your delivery details. For international shipping (within the EU), you'll find the full list of countries we deliver to and their rates at checkout.

How long does order processing take?

Most orders are processed within 2 business days of payment being confirmed. Processing means the parcel has physically left our fulfilment warehouse and been handed to the courier. For electronic payments (BLIK, card, fast transfer, Apple Pay, etc.), confirmation is instant – immediately after your order is successfully placed.

Maximum processing time is 5 business days. If for any reason this looks likely to be exceeded – we'll let you know.

When will my order be shipped?

Orders paid before 2:00 PM are usually dispatched the same business day. In other cases – most often within 24 hours of payment being confirmed. In exceptional situations, the maximum processing time can be up to 5 business days, but that's genuinely rare. As soon as your parcel leaves our warehouse, you'll receive a shipping confirmation email with a tracking link.

Can I track my parcel?

Absolutely. As soon as your order is dispatched, we'll send you an email confirming shipment and including a tracking link. You can monitor your parcel's status in real time – regardless of which delivery method you chose.

What if I don't collect my parcel?

If the parcel is returned to us as uncollected, we'll contact you by email. We can re-send the order – after you cover the cost of re-delivery. If we don't hear back, the order will be cancelled and the amount (minus shipping costs) refunded to the account used for payment. If you know you won't be able to collect the parcel – let us know as soon as possible. We'll do our best to find the best solution.

Can I collect my order in person?

We don't have a physical collection point. All orders are fulfilled exclusively through our dispatch warehouse and delivered by courier or to pick-up points (InPost, DPD Pickup). This allows us to handle orders faster and more efficiently – wherever you are.

What should I do if my parcel is damaged?

Before we get into it – a quick note for context: all our orders are fulfilled by a trusted dispatch warehouse. Every product is carefully checked before shipping – for quality, completeness and presentation. Parcels are packed on a monitored line – in tissue paper, with attention to detail, and placed in a clean, solid box.

If you receive a shipment with visible damage – crushed, wet, or sloppily wrapped in stretch film or courier film with InPost or DPD branding – please photograph the packaging before opening it. This is important so we can file a claim with the carrier and, if needed, send you a replacement product without delay. In that case, write to us as soon as possible, attach the photos and a brief description – we'll handle the rest.

Returns & complaints

Can I return an order?

Yes – you have 14 days to return without giving a reason, counted from the day you receive the shipment. If you decide to return, the product must be in its original, undamaged condition – fit for resale. If the item shows signs of use (e.g. odour, staining, damage), we reserve the right to charge you for restoring it to perfect condition – via professional cleaning or laundering (clothing) or bookbinding repair (planners). Full details are available in the returns & complaints section.

When will I receive my refund?

The refund will be issued no later than 14 days from the moment we receive your return shipment. In most cases, the money comes back much sooner – usually within a few business days of the return being accepted. The refund will be made using the same payment method used for the original order.

Can I exchange a product?

We don't offer direct exchanges. If you'd like a different size or style, simply return the item that doesn't work for you and place a new order. This way the item you want won't disappear from stock in the meantime, and the whole process will be faster and clearer for everyone.

My product has a defect – what should I do?

Every product is carefully inspected before dispatch, but if you do receive something with a defect – we're truly sorry. We're only human, and despite all our care, these things can occasionally happen. Take photos of the damage and contact us as soon as possible by email – describe the situation, include your order number and the photos of the defect. We'll review the case and let you know next steps – depending on the situation, we'll offer a replacement, repair or refund.

Can I return a sale item?

Yes, sale items can be returned on the same terms as any other order. You have 14 days to withdraw from the contract, counted from the day you receive the shipment. The product must be in its original, undamaged condition fit for resale – just like any other return.

Do I need to keep the original packaging?

We don't require the original box, but please make sure the product is adequately protected for transit – ideally in packaging that prevents crushing, soiling or damage. For planners in particular, please don't place them loosely in an envelope or box – they can be seriously damaged in transit. If you're unsure how to pack a return – write to us, we're happy to advise.

Who covers the cost of the return?

The cost of the return is covered by the buyer. We care about full transparency, which is why we don't add these costs to product prices or hide them in our margins. Thanks to our integration with the RetJet platform, the return process is simple and automated – you generate the shipping label online, and the return postage cost is clearly stated when you submit your request.

Can I return just part of my order?

Yes, you can return selected items from a larger order – you don't have to send everything back. Simply select which items you want to return when submitting your request through the RetJet platform. The rest of the order remains unchanged.

momonde clothing

How do I find my size?

Every product has its own size guide – you'll find it on the product page, under the "Size guide" button, just above the "Add to cart" button. We recommend measuring a favourite piece from your own wardrobe and comparing the dimensions – that's the best way to find a size that fits you, not a "statistical customer". We also include the model's height and the size she's wearing in the photos for every product – a useful reference if you prefer to think visually. If you're still not sure – write to us. We'll help.

Are your clothes oversized?

Some of our styles have an oversized fit – looser, relaxed, with a noticeably wider shoulder line, sleeves or body. If a product has this cut, we always say so in the description. It's worth remembering that "oversized" doesn't mean shapeless – our designs are thoughtfully proportioned to maintain their character regardless of size. If you prefer a more fitted look, consider sizing down or write to us – we're happy to advise.

What does it mean that a product is unisex?

Our collections are designed primarily with women in mind – they're who we direct our communication, cuts and aesthetic toward. But there are exceptions – our oversized sweatshirts are unisex, designed to sit well on a male silhouette too. The cut is relaxed and loose, with dropped shoulders – so it works just as well for men who appreciate comfort and a clean style with character. We always note when a style is unisex in the product description – and we include the model's height and size worn in the photos.

Does your sizing match standard sizing?

Our sizing is based on actual garment measurements, not "average statistical body types" – so it may differ slightly from what you're used to from high-street brands. We always encourage you to check the size guide on the product page and compare the measurements with something you already own and love. That's the most reliable way to avoid picking the wrong size. If you're torn between two – write to us, we'll help you pick the best one.

What should I do if I'm between sizes?

If you're on the border between two sizes – it all depends on the look you want. Our cuts tend to run relaxed by design, but it's always worth checking the specific model's measurements in the size guide. If you prefer a looser, oversized feel – go up a size, if available. For a closer fit – the smaller size may work better. And if you're still unsure, write to us – we respond quickly and specifically.

Are you planning to extend your size range (larger or smaller)?

Yes, we're constantly developing our size range and carefully listening to your suggestions. If we see real interest in a specific size – smaller or larger than what we currently carry – we factor that in when planning future production runs. Our goal is for as many people as possible to find something for themselves – without compromise. So if something's missing – write to us. Every voice counts.

What materials do you use?

We use only the finest certified materials from trusted Polish and European suppliers. Quality and longevity always come first – because a garment should last, not just look good in photos. All our fabrics and knits carry certifications such as STANDARD 100 by OEKO-TEX®, GOTS, Lenzing™ and others – depending on the collection. We also pay very close attention to fabric composition – because not everything "natural" performs well in daily use. Due to our oversized cuts, we often use cotton with a small amount of elastane or polyester. Why? Because it doesn't just improve wearing comfort – it extends the garment's life and helps it hold its shape, regardless of what certain self-appointed Instagram "experts" might say.

Where are your clothes made?

All our clothes are made locally, in Poland – in trusted small sewing studios we work with directly. It's a conscious decision – it gives us control over every stage of production and supports local craftsmanship. Embroidery, prints, softening and pre-washing of knits are also done in Polish workshops we know and trust. This means every garment that reaches you has been refined down to the last detail – from the first cut to the final finish.

How do I care for my clothes to make them last?

The rule is simple: the better you care for something, the longer it lasts – and that goes for clothes too. Our products are durable, but like anything of quality, they need a little attention. Always check the care label – it really isn't just decoration. We recommend washing inside out, at max. 30°C, with similar colours, using gentle detergents, without bleach. Avoid the tumble dryer – high heat and friction can accelerate fabric wear and sometimes even cause distortion. It's also good to let clothes "rest" between wears – you really don't need to wash them after every hour on the body.

Do your clothes shrink?

They shouldn't – provided you follow the care instructions. We use high-quality knits and fabrics that are pre-treated during production (including softening and pre-shrinking processes) to minimise shrinkage risk. That said, if you wash a sweatshirt at 60°C or tumble dry it, even the finest fabric may give in. In short? Gentle care pays off – for the clothes and for you.

Will items be restocked if a size has sold out?

It depends on the product. Some styles are restocked regularly – like our oversized sweatshirts, which are part of the permanent collection. In their case, a sold-out colour simply means a temporary pause. For limited drops and seasonal designs – if something sells out, it often doesn't come back. So it's worth acting quickly if something catches your eye. Instead of the "Add to cart" button, you'll find a stock notification option – leave your email and we'll let you know when the product is back.

Can I sign up for a back-in-stock notification?

Yes. If the size or style you're interested in is currently sold out, you can leave your email address by clicking the "Notify me when available" button on the product page. As soon as that variant is back in stock – you'll automatically receive a message from us. No spam, no commitment. Just a signal that it's worth coming back.

Can I try on the clothes in store?

We don't have a physical store – all orders are fulfilled online. We don't have a boutique or showroom, but we know that getting the right size is everything, so we do our best to describe every product as fully as possible. You'll find detailed size guides, photos of models with their heights and sizes noted, as well as descriptions of the fit and cut. If you're still unsure – write to us. We'll advise.

Are your clothes ethically produced?

Yes. Our clothes are made locally, in Polish sewing studios with which we have direct contact. We know the people who work there – we know the conditions they work in, and the values they hold. There's no room for anonymous subcontracting or cutting corners at the expense of people. We also use only certified materials from trusted suppliers – we know where they come from and who produces them. For us, ethical production isn't a marketing hook – it's the foundation of trust. And the foundation of the brand.

Do your clothes bleed or transfer colour in the wash?

They shouldn't – we use high-quality dyes and finishing processes that minimise colour transfer risk. If a product requires extra care (e.g. deep black or saturated colours), we note this in the description or on the care label. For safety, we do recommend washing new items separately on the first wash – standard practice, even with very good quality. Better safe than sorry.

My garment is leaving fibres – is that normal?

Yes, this can happen – it mainly affects brushed cotton styles. In the first two or three washes, the fabric may release fine fibres that settle on the outside of the garment or on other items in the wash. This isn't pilling or a fabric defect – it's a natural process resulting from the structure of the knit. The fibres are very easy to remove with a lint roller, and after a few washes the issue disappears on its own.

Why are your clothes more expensive than high-street brands?

Because that price reflects real value – not just a label. We sew locally, in small batches, using high-quality certified materials. We don't produce at scale, we don't use cheap fabrics, and we don't outsource production to places where we have no oversight of working conditions. Every element – from the knit, to the embroidery, to the label – is considered and made with respect for labour, the environment and you. In the price of our sweatshirt, you're not paying for hundreds of billboard ads – you're paying for quality, longevity and honesty. If you're looking for something "just for the season" – you might find something cheaper. If you're looking for clothes that will stay with you – you're in the right place.

Do your clothes have material certifications?

Yes. We use only certified materials from trusted suppliers in Poland and Europe. Depending on the style and collection, our fabrics carry certifications such as OEKO-TEX® STANDARD 100, GOTS (Global Organic Textile Standard) and Lenzing™ – confirming not only their quality, but also their safety and responsible origin. For us, certifications aren't a marketing add-on – they're confirmation that we can be trusted, and that we know what we're making from.

Do you sell end-of-collection items?

Yes – all products from previous drops, end-of-collection pieces and last remaining sizes end up in the SALE section. That's where you'll find our clothes at lower prices – always full quality, exactly the same as the rest of the collection, just… on the brink of selling out. If something catches your eye, don't wait – it's often the last few pieces.

momonde planners

What's the difference between the cover designs?

Cover designs are the graphics embossed on the planner covers – each has its own character, purpose and aesthetic. Some are minimalist and symbolic (like the current year), others have a more illustrative or typographic feel. We create them with different personalities, needs and styles in mind – so that your planner isn't just practical, but truly feels like yours.

How does personalisation work?

Personalisation is what makes a planner truly yours. You can choose a monogram (e.g. initials, a name or a short phrase), which we emboss on the cover – discreetly, precisely, with class. You also have a say on the foil colour (e.g. matte gold, matte silver) or no foil for a blind emboss, and you can add metal corner fittings that not only protect but beautifully complete the look. Simply select the options on the product page and enter your monogram text – we handle the rest. Every personalised planner is prepared by hand, with care for every detail.

Can I choose the foil colour for the embossing?

Yes. During personalisation you can choose your preferred foil colour – for example gold, silver or colourless (a "blind emboss"). This gives the planner its own character – subtle or striking, depending on the combination you choose. The full list of available options is shown during checkout – simply tick your preference from the dropdown or checkbox.

Can I order a planner without embossing?

Yes. If you prefer a clean, minimalist cover – with no main embossing or monogram – simply select that option during checkout. A planner without embossing has the same interior layout and craftsmanship as the personalised version – the only difference is the absence of any decoration on the cover. It's the perfect option for those who love absolute simplicity – or who plan to give the planner as a gift for someone else to personalise.

Can I place the monogram in the centre instead of the main embossing?

Yes, this option is available – just select the option to place the monogram centrally, instead of the standard main embossing. In this version, we don't emboss the cover design at all – only the text you choose, such as a name, initials or a short phrase. It's a great option if you want your planner to be fully personalised and exceptionally understated – no graphics, just your mark.

Can I add metal corner fittings?

Yes. During checkout you can choose whether to add metal corner fittings to your planner – in gold or silver. The fittings add elegance and protect the cover corners from damage during daily use. This is an optional paid add-on – the cost is visible when you select the planner configuration.

Can the planner be a gift?

Absolutely – and not only for someone else. We believe a well-designed planner is one of the best gifts you can give… yourself. Every copy is packaged beautifully and with attention to detail – the planner comes in a cotton protective pouch, then in a solid cardboard box that's perfect as a gift. Both the planner and box are wrapped in a paper sleeve that ties everything together in an elegant, minimalist way. Nothing to add – it arrives ready to give. Or to unwrap – by you.

Can I include a gift note?

Yes. If you'd like the planner to reach someone special with a short note from you, just select that option during checkout and type your message in the relevant field. We'll print it on elegant paper, place it in a paper envelope and include it with the shipment – no receipt or price, just a kind intention. A small gesture that often makes the biggest impression.

Is gift packaging an extra cost?

No. All our planners are packaged like a gift as standard – whether you're ordering for yourself or for someone you love. The cotton protective pouch, solid box and paper sleeve are all part of the set – at no extra cost, no catch. It's not a "premium service" – it's simply our standard. Because we believe aesthetics and attention to detail should be part of everyday life.

Is the cotton protective pouch included with every order?

Yes. Every planner – regardless of version – comes in a cotton protective pouch that protects it in transit and everyday use. It's not just an aesthetic touch – it's genuinely practical: great for storage, carrying the planner while travelling, or simply keeping it in your bag without worrying about the cover getting damaged. The pouch is always included.

Can I use the cotton pouch for something else?

Of course – though we'd especially recommend it for protecting the planner, particularly if you carry it daily in a bag, backpack or suitcase. It protects the cover from scratches, dirt and life in general – everything that happens away from your desk. But that's not all. Our cotton pouch also works brilliantly as a lingerie bag, a travel organiser, a gym pouch or simply for storing small items. If you need extra ones – you can order them separately. They're available in the store in the accessories section.

Is the sticker sheet included with every planner?

Yes. Every planner includes an original sticker sheet, designed to make planning easier, mark important dates and add visual accents. The stickers are styled to match the planner interior – minimalist, clear, functional. You don't need to buy them separately – they're part of the set, ready to use as soon as you open the box.

Can I see the interior of the planner before buying?

Yes. On each product page you'll find photos and a description of the interior of that specific planner variant, including the spread layout and sample pages. For more detail, check our Instagram Highlights – we regularly show planner interiors and how to use them. And if you still have questions – write to us. We'll help you find the right format and layout for your needs.

How long can I use an undated planner?

Undated planners are designed so you can start at any point in the year – no wasted pages, no pressure. Most variants cover 12 months of planning, divided into months, weeks and thematic sections (goals, notes, priorities – depending on the cover design). This means you use the planner at your own pace – day by day or with breaks, whenever you need it. Not a single page will go to waste.

Does the book-bound planner have replaceable inserts?

No. Our planners have a sewn and glued book binding, meaning the interior is permanently sewn and bonded to the cover – just like a quality book. This makes the planner durable, beautiful and comfortable to use, with pages that lie flat, making daily note-taking easy. We don't use replaceable inserts, because we care about longevity, functionality and a consistent user experience – from the first to the last page. When you're ready to continue – simply choose a new variant. Each new planner is a continuation of the story.

Can I return a personalised planner?

A planner with a monogram is treated as a made-to-order product – and therefore, in accordance with applicable regulations, it cannot be returned. A monogram is a permanent, personalised emboss that makes it impossible to resell. However, the choice of foil colour, metal corner fittings or cover design does not affect the right to return – these variants are not considered personalisation under consumer law. If you have any doubts before placing your order – write to us. We're happy to help.

What materials are the planners made from?

Our planners are made from certified, high-quality materials – from the paper, to the covers, to every finishing detail. Covers come in two variants: cloth-bound and laminated. The laminated version uses matte soft-touch laminate, which is almost invisible yet gives the surface a subtle velvety effect and increases its resistance to dirt and abrasion. The interior paper comes from trusted suppliers and carries the relevant environmental certifications – selected with writing comfort and print durability in mind. Everything you see (and touch) has a reason – aesthetic and practical.

Are the production materials certified?

Yes. The materials used in our planners – both paper and covers – come from trusted Polish and European suppliers and carry recognised environmental certifications. These include: EU Ecolabel, FSC® – The mark of responsible forestry (FSC-C020637), PEFC™ (PEFC/05-33-99). These certifications confirm that the raw materials are sourced responsibly, with care for the natural environment and in compliance with sustainable forestry standards. It's not just a quality mark – it's our conscious decision about how and what we create.

What paper are the planner interiors printed on?

Our planner interiors are printed on high-quality offset paper – pleasant to the touch, matte, and works beautifully with ballpoint pens, fineliners and pencils alike. The paper comes from renowned European manufacturers and carries certifications confirming its eco-friendly origin (EU Ecolabel, FSC®, PEFC™). It resists ink bleed-through, doesn't slip under your hand and gives you the feel of a "real page" – the kind you actually want to plan on.

What is the paper weight, and is it certified?

Yes. Depending on the edition, our planner interiors are printed on paper weighing 90 or 100 g/m² – both weights ensure comfortable writing, no ink bleed-through and a pleasant feel. The paper is fully certified – with EU Ecolabel, FSC® (FSC-C020637) and PEFC™ (PEFC/05-33-99) markings. This means it was produced with respect for the environment and responsible forestry management. Aesthetic, functional, conscious – exactly like the whole planner.

What are the cloth covers made from?

Our cloth covers are made from viscose fibres mounted on a paper backing – a bookbinding material that combines the natural texture of fabric with the durability and stability of a paper base. The cloth is pleasant to the touch, elegantly matte and responds beautifully to light – while holding up well to daily use. It's a classic solution from the world of bookbinding that gives the planner character and a timeless look.

How do I care for cloth covers?

Best cleaned dry, by gently wiping with a cotton cloth or soft brush. We don't recommend wet cleaning – moisture can damage the fabric structure, leave marks and permanently alter the cover's appearance. If you carry the planner in a bag, backpack or suitcase – use the cotton protective pouch that comes with every set. It's the simplest and most effective way to keep the cover in great condition for a long time.

How do I care for laminated covers?

Laminated covers are more resistant to dirt and moisture than cloth versions. They can be cleaned both dry and wet – just gently wipe with a damp cloth, then dry. The soft-touch matte laminate we use may attract fingerprints – but they're just as easily removed. For everyday use, especially in transit, we recommend the cotton protective pouch – both for practical and aesthetic reasons. The planner will reward you with a long life.

Can the gold embossing wear off?

The gold embossing on our planners is applied in multiple layers using high-quality foil, embossed with great precision at high temperature. This makes the result durable, elegant and resistant to everyday use. But like anything – it isn't indestructible. If the planner is used intensively without protection, carried loose in a bag with keys, coins or other hard objects – the gold layer may gradually wear over time. That's why we always recommend using the cotton protective pouch – it's the best way to keep the embossing (and the whole cover) looking its best for as long as possible.

Who designs the printed covers on your planners?

All graphics and illustrations on our printed covers are created entirely in-house – from sketch to final design. It matters to us that every planner has consistency not just in function, but in aesthetic too – and that it's 100% ours. We're open to collaborating with artists and illustrators – and we don't rule that out for the future. But so far we haven't taken that step – because we like it when every detail tells a story from beginning to end, in our own language.

momonde reviews

Where can I leave a review?

A few days after your order is fulfilled, you'll receive an automatic email asking you to rate your purchase – we use the Trusted Shops system, which ensures the authenticity and transparency of reviews. Just click the link in the email and share your experience – it takes a moment, and it means a great deal to us.

Are the reviews verified?

Yes. The reviews on our Trusted Shops profile come exclusively from people who have actually made a purchase. This means you can't leave a review without a prior order – so you can be sure every review is genuine and based on real experience.

Does every review get published?

Yes, every single one, regardless of content. We don't remove reviews and we don't cherry-pick only the positive ones – because transparency and an honest relationship with our customers matter to us. If something didn't go perfectly – we want to know, learn from it and fix it.

Why is it worth leaving a review?

Your review helps others make decisions, and helps us grow. Honest feedback is how we know what works, what can be improved and what you need more of from us. And besides… it's simply a kind thing to do – for us, and for the whole team that puts a lot of heart into every order.

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